Ensuring your satisfaction is our top priority at ZOHBIL. If you encounter any issues with the size of your item or receive a defective product, we’re here to make it right with our hassle-free exchange policy.
Here’s how it works: if you need to exchange an item due to a size mismatch or because you’ve received a defective product, we’ll provide you with a replacement at no additional cost. Please note that exchanges are subject to availability of the desired item in our stock.
To streamline the exchange process, all items for exchange are subject to inspection and checking by our quality assurance team. This helps us maintain the highest standards of quality and ensures that you receive a replacement that meets our stringent criteria.
Alternatively, you can reach out to our customer service team Monday through Saturday between 10 AM to 06 PM (PST) at the numbers provided below.
At ZOHBIL, we’re committed to providing you with a seamless shopping experience, and our refund and exchange policy reflects our dedication to your satisfaction. If you have any questions or concerns, please don’t hesitate to contact us – we’re here to help.
